Casa Artisans · Customer Care
We’d love to hear from you.
Questions about sizing, materials, care or your order? We’re here to help you find the right answer.
How can we help?
Whether you’re choosing your first pair of wool slippers, wondering about our alpaca fur styles, or need help with an existing order, get in touch.
Customer care
We aim to respond to enquiries as quickly as possible, usually within 1–2 working days.
Before you contact us
You may find the answer you’re looking for in our sizing, care or frequently asked questions guides.
Send us a message
Fill in the form below and we’ll get back to you.
Customer Care
Looking for an answer?
Choosing the right pair matters.
Natural fibres behave differently from synthetic materials, and every style has its own characteristics. If you’re unsure which pair is right for you, just ask.